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  • What Engraving Styles Are Available, and What Are the Prices and Delivery Times?

     

    At Bergmaan, we are delighted to offer standard engraving on selected pieces purchased through our website.

     

    Please note: Engraved items are non-returnable.

     

    Engraving Styles, Prices, and Delivery Times:

     

    Standard Engraving:  

    This technique utilizes precision machine technology to engrave characters onto your chosen piece.

     

          Price:  €55 per item (€110 per pair of cufflinks). You can engrave up to 3 characters, numbers, or symbols.

          Delivery Time: For orders placed through our website or Client Care Centre, please allow an additional five (5) working days for delivery of engraved items.

     

    For engravings exceeding 3 characters, please contact our Client Care Centre at

    +32 (0)489 445 569 for assistance. 

     

    Let us know how we can help personalize your piece!

  • Bergmaan offers engraving services for select precious metal items. You can choose from our standard Bergmaan type styles, and in some cases, we can accommodate your custom designs.

    Please note: Engraved or customized pieces are non-returnable.

    For more details about our engraving services, please contact our Client Care Centre at +32 (0)489 445 569.

  • For items purchased on www.bergmaan.com, our expert engravers will determine the optimal placement for the engraving to ensure the best possible result.

    Please note: Engraved pieces are non-returnable.

  • Unfortunately, we cannot accept returns, refunds, or exchanges for personalized or engraved items.

  • Your Bergmaan jewelry is a precious treasure, and it’s essential to protect it from shocks and friction that may cause damage. While diamonds are incredibly strong, they can scratch metals, other diamonds, or even chip upon significant impact. To keep your jewelry in pristine condition, follow these care tips:

    Avoid Wearing Your Jewelry When:

    • Washing Hands or Using Personal Care Products: Remove your jewelry before washing your hands, applying perfume, or using body lotion. These substances can leave residues that are difficult to clean, particularly in pavé settings.

    • Performing Household Tasks: Take off your jewelry when gardening, cleaning, or engaging in manual activities. Repeated exposure to detergents and harsh chemicals can harm the gold and settings.

    • Exercising, Swimming, or at the Beach: Intense physical activities or exposure to sand, saltwater, or chlorine can scratch metals and weaken clasps or settings.

     

    Handle your jewelry with care to preserve its beauty and longevity!

  • To keep your Bergmaan jewelry in pristine condition, store it carefully when not in use. We recommend placing your jewelry in its original Bergmaan case or a soft pouch to protect it from scratches or impacts. Precious jewelry can be damaged if it comes into contact with other pieces.

    For optimal care:

    • Store each piece individually to prevent them from rubbing against one another.

    • When placing a necklace or chain bracelet back in its case, ensure it is securely fastened to prevent tangling or knots.

     

    Following these guidelines will help maintain the beauty and integrity of your jewelry.

  • To bring back the sparkle to your diamonds, gently clean your jewelry with warm water, a small soft-bristled brush, and a mild soap (such as black soap). This will effectively remove dirt and dust without causing any damage.

    By following these steps, your jewelry will maintain its exceptional beauty for years to come.

  • Rhodium-plating is a process where a layer of rhodium—a white metal from the platinum family—is applied to a jewelry piece through electrolysis. This technique enhances the metal’s shine and serves as the finishing touch for all white gold jewelry.

    Over time, the rhodium layer may wear away due to friction or sudden impacts. To restore the brilliance of your jewelry, polishing or reapplying rhodium-plating is recommended.

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